IC OUTLETS (hereinafter referred to as “we” or “this platform”) is a trading service provider operating a trading platform for electronic components, chips, drones, and servers. We understand the importance of your personal information and will do our utmost to protect its security and reliability. This Privacy Policy aims to help you understand how we collect, use, share, store, and protect your personal information, as well as your related rights.
This policy applies to all users trading on the IC OUTLETS platform, including:
Buyers: Users who purchase goods on the platform;
Sellers (Suppliers): Merchants who open shops and sell goods on the platform;
Visitors: Users who browse our website but do not register.
Please read and fully understand this policy carefully before using our services. By using our services, you indicate that you have fully understood and agreed to this policy.
I. How We Collect and Use Your Personal Information
We will only collect and use your personal information for the following purposes described in this policy:
(I) Information You Voluntarily Provide
Registration and Authentication: When you register an account, we will collect your username, mobile phone number, email address, and login password. If you apply to become a seller, we will also collect your company name, business license, tax information, legal representative’s identity information, and bank account information (for settlement).
Transaction Information: When you place an order, we will collect the recipient’s name, shipping address, and contact number. When you issue an invoice, we will collect the invoice header and tax number.
Communication Records: When you contact our customer service or communicate with sellers through the platform, we will collect your communication records with us.
(II) Information Automatically Collected During Your Use of the Service
Device and Log Information: IP address, browser type, operating system version, access time, browsing history, and click history.
Location Information: You allow us to obtain your approximate geographical location (such as country/city) to optimize logistics services and prevent fraudulent transactions.
(III) How We Use This Information
Core Functions: Processing orders, completing payments, arranging logistics and shipping, and handling after-sales service.
Seller Management: Reviewing seller qualifications, settling payments, and managing stores.
Security and Risk Control: Identifying and preventing fraudulent transactions, ensuring transaction security, and preventing cyberattacks.
Service Optimization: Analyzing user behavior to improve website interface and functionality, and personalized product recommendations.
Legal Compliance: Fulfilling legal obligations such as tax filing and cooperating with judicial investigations.
II. Use of Cookies and Similar Technologies
To ensure the proper functioning of the website, we will store small data files called cookies on your device. Cookies typically contain an identifier, site name, and some numbers and characters.
We use the following types of cookies:
Essential Cookies: Enable you to log in, add items to your shopping cart, and complete checkout. Disabling them will prevent you from using the service properly.
Functional Cookies: Remember your login status and language preferences.
Analytical Cookies: Use tools such as Google Analytics 4 to count visits and understand user behavior patterns to help us improve the website.
Advertising Cookies: Show you advertisements for products that may be of interest to you (with your consent).
You can manage or delete cookies through your browser settings. However, please note that disabling cookies may cause some functions to malfunction.
III. Sharing, Transfer, and Public Disclosure of Information
We promise not to sell your personal information. We will only share your necessary information in the following circumstances:
(I) Sharing
* Sharing with Sellers: When you place an order with a non-self-operated store, we will share your name, contact number, and shipping address with the corresponding seller to complete the order delivery. This is a prerequisite for the transaction to be fulfilled.
* Sharing with Service Providers: We will share information with the following types of partners and have signed strict data protection agreements:
* Payment Service Providers: Such as Stripe, PayPal, Alipay, WeChat Pay, etc., for processing payments.
* Logistics Service Providers: For arranging goods delivery.
* Technology Service Providers: Such as cloud server providers (Alibaba Cloud/Tencent Cloud/AWS), email/SMS sending service providers (such as Mailchimp, Twilio).
* Sharing with Affiliated Companies: For unified management, your information may be shared with our affiliated companies, but only to the extent necessary.
(II) Transfer
In the event of a merger, acquisition, or bankruptcy liquidation, if personal information is transferred, we will require the new holder to continue to be bound by this policy.
(III) Public Disclosure
We will only publicly disclose your personal information when required by law, legal process, litigation, or mandatory requirements of government authorities.
IV. Special Obligations of Sellers (Important)
As IC OUTLETS is a multi-merchant platform, sellers (suppliers) need to pay special attention when handling buyer information:
Independent Responsibility: Buyer information collected by sellers during store operation (such as the shipping address obtained through order details) can only be used to fulfill that order (such as shipping, after-sales service). It is strictly prohibited to use buyer information for secondary marketing, sell it to third parties, or contact buyers without permission.
Prohibition of Disclosure: Sellers must take strict security measures to protect buyer information. According to industry platform rules, disclosing others’ information (including publishing it through public channels or disclosing it to third parties) will result in severe penalties, including but not limited to account freezing and termination of cooperation.
Data Protection Agreement: By joining this platform, you agree to abide by this policy and establish a data processing entrustment relationship with the platform.
V. Information Storage and Protection
(I) Storage Location and Duration
Storage Location: In accordance with laws and regulations, we will store the personal information of users collected in China on servers located in China. For any transfers to overseas locations, we will strictly comply with legal and regulatory requirements.
Storage Period: We will retain your information for the shortest period necessary to achieve the objectives of this policy:
Order Information: Retained for 5 years from the date of order completion to comply with relevant tax and other legal requirements.
Account Information: Until you cancel your account. After cancellation, we will delete or anonymize your information within 30 days.
Marketing Information: Until you unsubscribe from marketing emails.
(II) Security Protection Measures
We employ industry-leading security technologies to protect your information:
Encryption Technology: SSL/TLS encryption is used for transmission, and sensitive data (such as passwords and payment information) is encrypted for storage.
Access Control: A strict internal data access control mechanism is established, adhering to the principle of least privilege.
Security Audit: Regular vulnerability scans, penetration tests, and compliance audits are conducted.
Despite the above measures, the internet environment is not 100% secure. In the event of a security incident, we will notify you within 72 hours via site messages, emails, etc.